Up to 8 Apple devices can be paired to a single set of BEYOND devices for direct-to-iPhone connectivity. Please see available Apple devices in Question 2 for more information. Read more
Widex BEYOND and the Widex BEYOND App are compatible with the following devices or newer: iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 6, iPhone 6 Plus, iPhone 5s, iPhone 5c, iPhone 5, iPad Air 2, iPad Air, iPad (4th generation), iPad mini3, iPad... Read more
No. The Apple TV cannot be paired directly to BEYOND devices. Read more
The Apple Watch will allow volume and program changes as well as access to mute and directional focus options with Apple Watch OS 2.0 or later. Read more
The BEYOND app will be available in early 2017 to use with select Android phones. This will provide advanced hearing aid control with compatible Android phones. Due to Android wireless connectivity, direct streaming will not be available. Fortuna... Read more
No. Please see list of available DEX wireless accessories to connect your BEYOND hearing aids to your television. Read more
All available Widex DEX wireless accessories will work with BEYOND hearing aids. This includes:
The COM-DEX for hands-free phone and music streaming
No. The BEYOND app is not required to use the BEYOND on your iPhone; however, the BEYOND app is available for a variety of fine tuning controls that might be beneficial for your listening experience with and without streaming. Read more
The iPhone native app offers Live Listen to turn the phone into a remote microphone. This can be accessed by pressing the iPhone home button three times quickly. This triple click will open the iPhone hearing device app and list the Live Listen f... Read more
The BEYOND app allows BEYOND users to have flexibility and control over their listening environments. Although the BEYOND app is not required to use due to the automatic capabilities of the BEYOND, the app offers a variety of tools to enhance the... Read more
No. The BEYOND app is available at no charge. Read more
Each set of BEYOND hearing aids must be matched to a phone for the BEYOND app to be able to control the hearing aids. As such, users will not be at risk for other BEYOND app users accidentally controlling their hearing aids. Read more
53 megabytes. Read more
Music, phone calls, Facetime calls, movies, audiobooks, etc. can all be streamed through the BEYOND aids directly from the iPhone. Text/email alerts will not be streamed to the hearing aids to better focus on longer stream signals such ... Read more
How do hearing aids work?
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How do hearing aids work in a technical sense?
What advantages are there in having two hearing aids?
- Help with locating sounds
- Helps hearing better in noisy situations
- Hear speakers on both sides of you
- Balanced hearing levels
How many years should I expect my hearing aid to last?
The average hearing aid lasts between 3 – 5 years - but longer with regular servicing and maintenance.Free aftercare for life is just one reason to buy from bloom hearing. Here is more about our full range of services - all part of the price when you do buy from bloom.
What is the difference between analogue and digital hearing aids?
Will I need one or two hearing aids?
Even with the water resistance capabilities of modern hearing aids, we recommend you remove your hearing aids prior to any aquatic activity. Read more
Your hearing aids will be marked red and blue. Red will always be for the right ear. The blue will be for the left ear.For maximum benefit from hearing aids it is advisable to Read more
The squealing that you or those around you hear is called feedback. Feedback may occur because something has changed with the way the hearing aid fits in your ear. This can be because your hearing aids need to be cleaned, your ears have accumulat... Read more
A hearing aid stops warm and moist air from escaping from your ear canals - some ear pieces/hearing aids have a small hole or air vent running right through them to allow air to circulate. Your Audiologist may be able to add this ... Read more
To turn the hearing aid on, close the battery door. To turn the hearing aid off, open the battery door.It is not harmful, but not necessary, to remove the battery completely from the hearing aid.Here some more Read more
When going to bed for the night, you should remove your hearing aids and open the battery door to help conserve battery life.When you are next ready to top-up your battery supply, see our bloom... Read more
If there is a button on the hearing aid, it is there to select between different listening programs or environments.Some makes and models work automatically. For what type of hearing aid suit you, look at our main range and ask for a de... Read more
If your hearing aid is beeping, this can mean a variety of things. Beeps can indicate that a battery is getting low, that the hearing aid program is changing (when you push the program button) or there are changes to the volume.If you a... Read more
That is the wax filter. It is there to prevent wax from getting into the delicate components of your hearing aid. When this becomes clogged with wax or other debris, you will need to change this to ensure your hearing aid stays in good ... Read more
That is the vent. The vent allows for some sounds to enter your ear naturally as well as provide ventilation for your ear canal. Natural ventilation is important because it prevents the 'plugged up' or occluded sensation you would get i... Read more
Some hearing aids have a retrieval cord to assist you with the removal of your hearing aids. When the hearing aid is in your ear, grasp the line firmly and pull to remove your hearing aid. Read more
Rotate the volume control wheel forward/towards your face (when wearing the hearing aid) to increase volume. Rotate the wheel backwards/away from your face to decrease volume. Read more
First check whether the volume control is working, and whether you can make it louder. To do this, take the hearing aid in your hand and clasp it. The hearing aid should now emit a whistling noise. Check the hearing tube and earpiece for earwax o... Read more
Insert a new battery and take note of exactly how long it lasts. You can always contact your local bl... Read more
All of today's hearing aid batteries work on the basis of zinc and oxygen. That is why you will always find a colored sticker on one side of the hearing aid battery. This sticker keeps the battery close to airtight. As soon as you remov... Read more
Check the hearing tube and earpiece for earwax or moisture. Check the hearing tube for damage (color changes, hardening, or cracks) and replace it if necessary. If the problem persists, contact y... Read more
Check whether the earpiece is correctly and firmly seated. If this is the case but the problem persists, please consult with your Read more
Remove the hearing aid and contact your local bloom hearing specialists... Read more
Consult with us immediately if:
You experience discomfort or pain despite correct placement of the earpiece.
Earwax can no longer be removed from the earpiece opening.
The earpiece tube is yellow and brittle.
You can no longer adjust to the desired volume because the hearing aid starts to whistle.
Store the hearing aids in the provided case or another hard-shell case that closes to ensure they are properly protected and easy to locate.Go to our special page for m... Read more
A simple cloth or tissue can be used to wipe down the hearing aids. A brush can be used to help remove more stubborn or stuck debris if necessary. Refer to the User Guide that came with your hearing aid for more details. Gently clean yo... Read more
Cleaning your hearing aids more frequently will help keep them in the best condition possible. Generally a good practice is cleaning them once every morning before you put them on.See also our general guidelines on Read more
It varies depending on how much wax your ear produces. Estimates range from once per week, to once every few months. Inspect the wax filter frequently, and change when wax or other debris becomes noticeable.Look up more information of <... Read more
Use a thin wire or the cleaning brush that comes with your hearing aid to clear the vent. If using a thin wire, insert it into one end, and push it through until it comes out the other end. Be sure to wipe off any debris with a cloth or tissue be... Read more
- Always make sure that your fingers are clean and dry before touching your hearing aid. The microphone input is very small and can become blocked if handled improperly.- Protect your hearing aid from moisture. Remove the hearing aid fr... Read more
Always separate the earpiece from the hearing aid before cleaning it. The hearing aid should never come into contact with water! When you connect the earpiece to your hearing aid, it has to be absolutely dry. It is best to dry the tube ... Read more
What are the various sizes of hearing aid batteries?
Opening the battery door at night ensures that the battery is not being drained, allowing for more economical use of your hearing aid. As well, it allows air into the hearing aid, which is helpful in preventing moisture build-up.See her... Read more
Zinc Air hearing aid batteries use air as an energy source, and the tab seals the air holes on the battery. Once the tab is removed, it takes approximately two minutes before the hearing aid battery is activated/charged. At that point, the ... Read more
Our batteries have a minimum “shelf-life” of two years. However, this estimate cannot be guaranteed if the batteries were previously stored incorrectly.Go to our h... Read more
Optimal room storage temperature for storing hearing aid batteries is between 10 and 25°C. Heat may shorten the running time and a humid environment is not suitable for storage. Finally, avoid storing hearing aid batteries in the refrigerator... Read more
Make sure you protect the hearing aid battery air holes from moisture. Switching off your hearing aid when not in use will also prolong the life of the battery. If the battery gets wet due to sweating or other, dry it!bloom hearing aid ... Read more
The running time of the hearing aid battery depends on the hours of use per day, the amplification and the type/features of the hearing aid being used. Streaming has a direct influence on the running time of a battery due to the high cu... Read more
Hearing aid batteries, whether they are used or new, must be stored out of the reach of small children and pets to prevent them from swallowing a battery. If batteries are ingested, seek medical help immediately. Read more
An important factor for longer battery life and greater power is the quality and design of the electrodes. The number and size (diameter) of the air holes have as well an influence on the power of the battery.bloom hearing Read more
Some of the reasons could be associated with:
Not enough time for battery to be activated/charged after removal of the tab.
If the discharged battery is left in the hearing aid after end of life, humidity can influence the battery chemistry and lead to swelling, especially in extreme weather conditions such as a tropical environment. Once a battery is at the end of it... Read more
In most of the cases, the reasons for a short running time are not necessarily production faults, but rather:
Environmental influences (e.g. ... Read more
Zinc Air button cell batteries are classified as non-hazardous waste. However, it is recommended to bring the batteries to the common local collecting points for batteries to make sure they can be recycled. Read more
Prices of hearing aid vary widely depending on the technology incorporated into the hearing aids, the features selected, how effective it is in various noise environments, and the services included with the purchase. The full bloom hearing aid pa... Read more
Inexpensive models are simply hearing amplifiers that will make everything louder (including all the ambient noises around you). They will not, for example, separate human voices from background noises, or hear directional sounds like today&rsquo... Read more
Although the hearing aid casing may look the same, it's the technology inside that really determines the price. The more sophisticated the technology, the better the hearing aid can cope with many different situations and lifestyles - and this in... Read more
Yes, we can assist you with any problem with your hearing aids, even the ones which are not purchased from us. You can contact us today by booking free appointment onli... Read more
Very often, and with hearing aids that do not require a custom-fit earmold, you can be fitted immediately after your hearing assessment. On the day.This is particularly good news if you take up the option for a two-week free trial.... Read more
We will look after your hearing aids for life. This unrivaled program of support includes a regular assessment and evaluation of your hearing, expert help and advice, demonstrations of new hearing aid technology to ensure you continue to get the ... Read more
The sale of hearing aids by mail order or the internet is not regulated so there are virtually no safeguards to ensure your best interests. Also, it is important to remember that the effectiveness of your hearing aids relies on them being properl... Read more
bloom™ customers very often opt for a two-week free trial - even before they commit to buying. This takes the guesswork out of deciding on the best hearing solution for you.As well as this initial trial period, you are further pro... Read more
Yes. bloom™ hearing specialists offer a 60-day money-back guarantee, which is above the industry standard. But it is important to give yourself a reasonable chance to adjust to your hearing aid, knowing it sometimes takes a few mo... Read more
Yes. Most people need an initial adjustment period before becoming fully acclimated to — and receiving the full benefit from — wearing their hearing aids. However, you should expect to notice obvious benefits during the two-week trial... Read more
It is possible to hear a whistle when putting a hearing aid in your ear. If should not, however, whistle when it is in place in your ear. If it does, make an appointment with your local bloom hearing consultant to have your hearing aid checked.&n... Read more
A hearing aid stops warm and moist air from escaping from your ear canals - some ear pieces/hearing aids have a small hole or air vent running right through them to allow air to circulate. Your Audiologist may be able to add this to yo... Read more
By visiting bloom’s website, you've already taken an important first step in understanding and treating your hearing loss. Next, you can try our Read more
Hearing problems rarely cause discomfort or pain. Because the hearing loss process is gradual, it’s common to adapt to your own hearing loss without realising it. In fact, others may notice it first. If you think you or a loved on... Read more
Only a relatively small percentage of doctors routinely screen for hearing loss. Since most people with hearing impairments hear just fine in quiet environments (like your doctor's office), it can be very difficult for them to recognise this prob... Read more
Hearing aids can improve your quality of life by boosting your self-confidence and reducing your stress level. It’s hard to be confident and relaxed when you are unsure of your hearing. After using a hearing aid, 39% of the u... Read more
No hearing aid can restore your hearing 100 percent. However, our hearing aids will let you hear soft sounds that you couldn’t hear before. Most importantly, your hearing aids will also help you better understand speech, especiall... Read more
While no hearing aid can filter out all background noise, our advanced hearing aids are designed to reduce some types of background noise so that you can enjoy conversation and improve communication in places like restaurants, business meetings a... Read more
If you think a person close to you is having hearing loss, you should recommend him visiting a hearing specialist. We offer a FREE Online... Read more
One out of five people between the ages of 45-74 have a hearing loss. However, hearing loss is prevalent at all ages. The brain is an important part of our hearing, and needs to interpret signals to "make meaning of the sound", therefore it is im... Read more
You need to keep exercising your hearing to maintain good hearing. By using hearing aids you can actually minimize the level of hearing loss in comparison to not taking action. So despite of common believe, the use of hearing aids does help ... Read more
Tinnitus is often described as ringing in the ears, buzzing or humming noises but it can be experienced differently from person to person. It can be very difficult to concentrate and can keep you from sleeping well at night leaving you exhausted ... Read more
Around 250 million people worldwide suffer from tinnitus. And many people with hearing loss experience tinnitus at some stage. There are certainly factors which can exacerbate tinnitus such as: stress, anxiety, depression, tiredness, so... Read more
Tinnitus can be caused by a variety of factors, some of them not under your control, such as simply aging. Most often, tinnitus is caused by repeated exposure to excessive loud noise. The good news is, tinnitus is not a sign of a s... Read more
At bloom, we are expert hearing specialists with a unique methodology. Widex Zen Therapy is a proven method that combines counselling, sound stimulation, stress reduction and amplification.If you want to know more about our offers, you ... Read more
It will improve your quality of life and help you relax from the tinnitus. You will be able to sleep better, have conversations, read and watch TV with less effort releasing the stress that tinnitus can cause.