Behind-The-Ear (BTE) Hearing Aid Maintenance

Here you can find everything you need related to maintenance for your BTE hearing aids. Here you can find step-by-step guides in looking after your behind-the-ear hearing aid.

CHANGING BATTERIESĀ ON YOUR BTE HEARING AIDSĀ 
  • Take the adhesive tab off the new battery and make sure there is no sticky substance left on it.
  • Let it "breathe" for 60 seconds. Use the nail grip to gently swing the battery door open and remove the old battery.
  • Now place the new battery in the drawer as shown. Close the drawer. If it doesn't close easily, the battery is not placed correctly. If you are not using the hearing aid for a few days, remove the battery.
  • Avoid dropping your hearing aid - hold the hearing aid above a soft surface while changing the battery. Never leave a flat battery in the hearing aids while storing them. It could leak and ruin your hearing aid.

Specific instructions may vary depending on the exact model of your hearing aid. Consult your user instructions or give us a call if in doubt.

TURNING YOUR BTE HEARING AIDS ON/OFF
  • To turn the hearing aid on, close the battery lid. The hearing aid will play a sound signal to indicate that it is on, unless your hearing care professional has deactivated this function.
  • To turn off the hearing aid, push the battery lid down-wards. You can also cup the hearing aid in your hand to verify that it is turned on.
  • If it's on, it will whistle. Don't forget to turn off the hearing aid when it is not in use.

Specific instructions may vary depending on the exact model of your hearing aid. Consult your user instructions or give us a call if in doubt.

CHANGING THE FILTERS IN YOUR BTE HEARING AIDS

The Widex wax guard helps to protect the hearing aid against earwax. Always use Widex wax guards with your hearing aid. Otherwise the guarantee for your hearing aid will be void. 

  •  To change the wax guard insert the removal hook into the used wax guard keeping the holder at a right angle and then pulling the used wax guard straight out.
  • Insert the new wax guard into the opening of the sound outlet and press it gently. Remember that the wax guard is for one-time use only and is not intended to be cleaned.

Specific instructions may vary depending on the exact model of your hearing aid. Consult manual or give us a call if in doubt.