The purchase of a bloom hearing specialists' Service Pack entitles you to the following items:
Bronze
- 2 year supply of hearing aid batteries, filters and hygienic wipes
- BTE/RIC wearers will also receive a 2 year supply of domes/ear tips
Silver
- 1 x PerfectDry Lux UV Cleaner & Dryer
- 2 year supply of hearing aid batteries, filters and hygienic wipes
- BTE/RIC wearers will also receive a 2 year supply of domes/ear tips
Gold
- 1 x Widex PHONE DEX 2
- 1 x PerfectDry Lux UV Cleaner & Dryer
- 2 year supply of hearing aid batteries, filters and hygienic wipes
- BTE/RIC wearers will also receive a 2 year supply of domes/ear tips
The items you receive will be dependent on the make, model and quantity of hearing aids you have and are subject to our fair use policy. All items are covered by the respective manufacturer's warranties.
Initial Supply
Upon purchasing a Service Pack you will receive the following initial items:
Bronze
- 10 packets (60 cells) of hearing aid batteries
- 1 pack of filters
- 2 boxes of 30 hygienic wipes
- BTE/RIC wearers will also receive 1 pack of domes/ear tips
Silver
- 1 x PerfectDry Lux UV Cleaner & Dryer
- 10 packets (60 cells) of hearing aid batteries
- 1 pack of filters
- 2 boxes of 30 hygienic wipes
- BTE/RIC wearers will also receive 1 pack of domes/ear tips
Gold
- 1 x Widex PHONE DEX 2
- 1 x PerfectDry Lux UV Cleaner & Dryer
- 10 packets (60 cells) of hearing aid batteries
- 1 pack of filters
- 2 boxes of 30 hygienic wipes
- BTE/RIC wearers will also receive 1 pack of domes/ear tips
Additional Supplies
When you require additional supplies, contact our Customer Care team on 0800 612 7978 and we will send these to you, subject to our fair use policy.
Fair use
The consumption of hearing aid batteries, filters, cleaning supplies and domes/ear tips will vary depending on the make, model, quantity and usage of hearing aids. However if we determine that requests for these items exceed manufacturer's guidelines then we reserve the right to cancel the agreement with no refund.
Right to cancel
You can cancel your order up to 14 days after the items have been delivered by contacting our Customer Care team on 0800 612 7978. We will send you pre-paid packaging for the return of the items and once we have received the items then a refund will be issued within 14 days.