BETTER HEARING CAN BE YOURS WITHOUT LEAVING YOUR HOME


With our Remote Care service it doesn't matter if you are a new or existing customer - we can give real-time hearing assistance all through your smartphone or tablet

HOW CAN OUR REMOTE CARE SERVICE BENEFIT YOU?

In these unprecedented times, you can still rely on us for all your hearing needs and we are continually looking for new, innovative ways to deliver our services to new and existing customers alike.

That's why we are pleased to tell you that with our Remote Care service we can still provide you with new hearing solutions, DEX wireless assistive devices or adjust your existing aids all without you having to visit your local branch or arrange a home visit.

This safety-first approach means that you can:

  • remain at home
  • stay safe as there is no face to face contact
  • be seen quickly and efficiently
  • hear better again

A VIRTUAL VISIT BY OUR HEARING SPECIALISTS

Looking for a new hearing solution?
If you've been struggling to hear loved ones and work colleagues on the phone or over video calls or whilst you've been socially distancing outside of the home then we can help.

Whether you have never worn hearing aids before or are thinking of upgrading to the latest technology, our hearing specialists can find the right solution for you and set them up through Remote Care.

Safe and Sound

SAFE AND SOUND - Test drive our hearing aids for 60 days, with your safety assured by our Remote Care solution and your satisfaction guaranteed with our 60 day money back promise.

Need your hearing aids adjusted?
Remote Care makes it easy for our hearing specialists to talk with you about any issues you're having then adjust and fine tune your hearing aids.

 

STAY CONNECTED

While we remain separated from the ones we love, it's vitally important for our wellbeing that we stay in contact. Unfortunately, when you have a hearing loss this isn't as easy as it could be.

Thanks to Remote Care, we can help you stay part of the conversation with our range of wireless assistive devices -  all without face to face contact!

Hear on the phone with PHONE-DEX 2
  • It’s a conventional phone too, so others can use it as well
  • Large, intuitive colour display
  • Built in answering machine and stores 150 contacts

Hear those video call catch ups with COM-DEX
    • Stream high-quality sound from Bluetooth devices, like your tablet or mobile phone, to your hearing aids
    • Hear your conversation partner clearly, even at a distance or in noisy environments

    Hear your favourite shows with Widex TV PLAY
    • Dual antenna technology for maximum streaming stability
    • Easy-to-use app, allows you to balance the TV volume with ambient sounds and conversations – or choose just to hear the sound from the TV

    REMOTE CARE IS EASY TO USE

    All you need is a smartphone or tablet and you're all set!

    During the initial 30 minute conversation with your hearing specialist, they'll guide you through the process and get to know your hearing needs. From this we can find the right hearing aids and send them out to you.

    Once setup and fine tuned, you get to test drive them for 60 days - completely risk free with our money back guarantee.

    If your existing hearing aids need adjusting then that's just as easy.

    Safe and Sound

    SAFE AND SOUND - Test drive our hearing aids for 60 days, with your safety assured by our Remote Care solution and your satisfaction guaranteed with our 60 day money back promise.